Client Onboarding
Meet Your Team
Get to know Take Root Creative & the friendly faces behind it.
Take Root Creative is so much more than a multi-faceted marketing & design company. What makes us stand out is our people and the connection we have with our community. We believe in building strong relationships with our clients and giving back to the community whenever we can.
An important facet of our work culture is the prioritization of work/life balance. We don’t just say that this is important – we actually make it happen. Our work hours are 8:00 am until 4:30 pm, Monday to Friday, and you can reach us from 9:00 am until 4:00 pm. This smaller window for communications allows our team to prep to start and end their day during their work hours instead of feeling like they need to be extending beyond into their personal time. We also extend every stat holiday with a pre-stat half day where our office is closed. This allows for much needed breaks throughout the year.
What does this mean for our clients? We work diligently during our available hours and strive to communicate clearly with our project timelines to make sure we are hitting all deadlines. If an emergency arises, we will work outside those hours when absolutely necessary or if pre-arranged for a particular reason.
This prioritization of work versus personal time is not only important for our team, but it means that we produce our best work for our clients since we feel a sense of balance in our day-to-day tasks.
Caitlin Christoff Taillon
Owner, Creative Director
Hayley McKnight
Account Director, Creative & Digital Marketing Services
Gerald Mouland
Account Manager, Creative & Digital Marketing Services
Kyle Tuttle
Account Manager, Ads & Digital Marketing
Holly Richens
Senior Graphic Designer & Web Designer
Working with the TRC Team
One of the key benefits to working with an agency like Take Root Creative is our group of experts who are dedicated to making your business a success. Each team member has a specific expertise and will apply it to your project.
Account Managers
At Take Root Creative, your main point of contact is your dedicated Account Manager who will communicate with you throughout the course of your project(s) with us. Here are some of the tasks our Account Managers undertake when working with you:
- Connect with additional members of the TRC team such as our designers and digital marketing strategists to execute a project
- Provide content prompts to you as required
- Assist with copywriting and content creation guidelines
- Provide art direction to our design team to make sure the design goals are met and meet the criteria of the project
- Guide the overall project to completion
- Answer any questions you may have and communicate updates throughout the course of the project
- Provide business consultation to make sure your business overall is aligned with your marketing efforts
Designers
Our design team specializes in creating visual content that aligns with the business brand and meets the project goals. They receive their direction from the Account Managers and will apply their skills to each project as required. Their expertise includes the following:
- Graphic design for print ads and print material
- Web design in WordPress, Wix and Shopify
- Graphic design for digital ads, email newsletter graphics and organic social media content
- Critical review and feedback on design as it applies to the overall project goals
- Provide suggestions to solve design challenges related to marketing initiatives
Digital Marketing
Our digital marketing team specialize in digital ads as well as strategy for organic content. They work closely with both Account Managers and the design team. Their expertise includes the following:
- Set-up, campaign design and management of Google Ads, Social Media Ads and third-party digital ads.
- Providing consultation on ad platform opportunities and reviewing of results data for future ad decisions
- Writing copy for digital ads, organic social content, email marketing campaigns and more.
- Merging of traditional and digital ad opportunities to maximize exposure.
Meet a Few of our Past and Present Clients
